Shipping policy

Shipping Policy

Purathana Kalam

At Purathana Kalam, we are committed to delivering your orders safely and promptly across India.

Order Processing

  • All orders are processed within 1–3 business days after order confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • During promotional periods, processing times may be slightly longer.

Shipping Coverage

  • We currently ship to most locations across India.

  • Delivery availability may vary for certain remote or restricted areas.

Delivery Time

  • Standard delivery usually takes 3–7 business days from the date of dispatch.

  • Delivery times may vary depending on the destination, courier partner, weather conditions, and other unforeseen circumstances.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before payment.

  • Free shipping offers may be available on selected products, order values, or promotional campaigns.

Order Tracking

  • Once your order is shipped, you will receive a tracking ID via SMS, email, or WhatsApp (where available).

  • You can use the tracking details to monitor your shipment status.

Delayed Deliveries

While we strive to ensure timely delivery, delays may occasionally occur due to:

  • Weather conditions

  • Natural disasters

  • Public holidays

  • Courier service disruptions

  • Incorrect or incomplete delivery addresses

Purathana Kalam is not liable for delays caused by third-party courier services.

Address Accuracy

Customers are responsible for providing accurate shipping information. Additional charges may apply for reshipment due to incorrect or incomplete addresses.

Damaged or Missing Packages

If you receive a damaged package or if any item is missing:

  1. Contact us within 48 hours of delivery.

  2. Provide your order number and supporting photographs (if applicable).

  3. Our support team will review the issue and assist accordingly.

Contact Us

For any shipping-related questions, please contact:

Purathana Kalam
📧 Email: purathanakalam0@gmail.com

📞 Phone: +91 7676340667

We appreciate your trust in Purathana Kalam and look forward to serving you with quality Ayurvedic and wellness products. 🌿